University Level Accomplishments
University of Tennessee, 2019-Present
Created and institutionalized the University of Tennessee Office of Ombuds Services for faculty, staff, and graduate students that meet the standards and practices of the International Ombudsman Association. Worked closely with the Provost’s Office, Human Resources, General Counsel, and other university leaders.
University of Tennessee, 2013-2014
Institutionalized infrastructures to increase summer school student enrollment and hire a Summer School Coordinator. Worked closely with the Provost’s Office, Division of Finance and Administration, College of Arts and Sciences Deans, University Housing, Creative Communications, and the Center for International Education.
University of Tennessee, 2017-2019
Designed, developed, and implemented training for tenure track and tenured faculty in the Educational Psychology and Counseling Department when the University of Tennessee adopted an electronic faculty productivity reporting system. Mentored tenure track faculty for developing retention and tenure and promotion material preparation.
University of Tennessee, 2011-2019
Designed, developed, and institutionalized an online graduate program in Instructional Technology in the Educational Psychology and Counseling Department at the University of Tennessee for working adults that increased in revenue from $40K to $200K, maintained a 95% or higher graduation rate after the first program course, and 100% alumni job placement.
Northern Illinois University, 2008-2011
Designed, developed, and institutionalized an online graduate teacher licensure master’s program for technology specialists. Engaged in institutional research for accreditation, and authored the program review report, which led to national recognition from the International Society for Technology Education and National Council for Accreditation of Teacher Education. This program was recognized as a top online graduate program in 2012 by the US News & World Report.
Northern Illinois University 2004-2011
Designed, developed, and institutionalized a multi-section preservice education technology integration course in the Educational Technology, Research, and Assessment Department at Northern Illinois University that met the National Council for Accreditation of Teacher Education requirements.