Professional Experience and Education

Professional Experience

2021-Present

University Ombudsperson and Director, Office of Ombuds Services, University of Tennessee, Knoxville

2019-2021

University Ombudsperson, Office of Ombuds Services, University of Tennessee, Knoxville

2017-2019

Professor, Associate Head, and Director of Graduate Studies for Educational Psychology and Counseling Department and Program Coordinator of the Instructional Technology Online Program Learning Environments and the Educational Studies Program, and Learning, Design, and Technology Program, University of Tennessee, Knoxville

2011-2017

Associate Professor and Program Coordinator of the Instructional Technology Online Program Educational Psychology and Counseling Department, University of Tennessee, Knoxville, Tennessee

2008-2011

Associate Professor, and Program Coordinator of the Instructional Technology Program Educational Technology, Research, and Assessment Department. Northern Illinois University, DeKalb, Illinois

2004-2008

Assistant Professor Educational Technology, Research, and Assessment Department, Northern Illinois University, DeKalb, Illinois

2001-2004

Assistant Professor Department of Teaching and Learning, University of Utah, Salt Lake City

Certifications


Mediation Training Institute Certified Conflict Dynamics Profile Practitioner

Tennessee Rule 31 General Civil and Family Mediator

Association of Talent Development (ATD) Coaching Certificate

Certified Organizational Ombudsman Practitioner® (CO-OP)

Association for Talent Development (ATD) Coaching Certificate

VitalSmarts Crucial Conversations Certified Organizational Trainer

VitalSmarts Crucial Accountability Certified Organizational Trainer

Intercultural Development Inventory (IDI) Qualified Administrator

Education

2001

Ph.D. Educational Psychology and Instructional Systems Technology, Indiana University, Bloomington

  • Dissertation Topic: Using Activity Theory for the Sociocultural Case Analyses of a Teacher Professional Development Program Involving Technology Integration

1996

M.S. in Instructional Systems Technology, Indiana University, Bloomington

1994

B.A. In Psychology, (文学部教育学科心理課程) University of the Sacred Heart (聖心女子大学), Tokyo, Japan

  • Thesis title: 学習過程の探索方式における記憶の寄与に関する階層的分析 (Experimental comparison of methods of search in a learning hierarchy)