Professional Experience and Education

Professional Experience

2021-Present

University Ombudsperson and Director, Office of Ombuds Services, University of Tennessee, Knoxville

2019-2021

University Ombudsperson, Office of Ombuds Services, University of Tennessee, Knoxville

2017-2019 

Professor, Associate Head, and Director of Graduate Studies for  Educational Psychology and Counseling Department and Program Coordinator of the Instructional Technology Online Program Learning Environments and the Educational Studies Program, and Learning, Design, and Technology Program, University of Tennessee, Knoxville 

2011-2017 

Associate Professor and Program Coordinator of the Instructional Technology Online Program Educational Psychology and Counseling Department, University of Tennessee, Knoxville, Tennessee

2008-2011 

Associate Professor, and Program Coordinator of the Instructional Technology Program Educational Technology, Research, and Assessment Department. Northern Illinois University, DeKalb, Illinois

2004-2008 

Assistant Professor Educational Technology, Research, and Assessment Department, Northern Illinois University, DeKalb, Illinois

2001-2004 

Assistant Professor Department of Teaching and Learning, University of Utah, Salt Lake City

Certifications


Adult Mental Health First Aid USA, National Council of Mental Wellbeing

Certified Organizational Ombudsman Practitioner® (CO-OP)


Mediation Training Institute Certified Conflict Dynamics Profile Practitioner 

Tennessee Rule 31 General Civil and Family Mediator Course Completion

Association for Talent Development (ATD) Coaching Certificate

Crucial Conversations for Mastering Dialogue Certified Organizational Trainer 

Crucial Conversation for Accountability Certified Organizational Trainer

Intercultural Development Inventory (IDI) Qualified Administrator

Education

2001 

Ph.D. Educational Psychology and Instructional Systems Technology, Indiana University, Bloomington

1996 

M.S. in Instructional Systems Technology, Indiana University, Bloomington

1994 

B.A. In Psychology, (文学部教育学科心理課程) University of the Sacred Heart (聖心女子大学), Tokyo, Japan